In order that we can investigate a complaint we must receive the following information:
Product name, product code, lot number, qty involved, exact details of the claim.
Please send you claim to your local dictributor or if you are a distributor to email@example.com.
* Base media, supplement is needed. In our price list you can find the belonging supplement to a base media.
** This media can be ordered only with Biolab supplement.
*** KIT This media consist of a base medium and one or more supplements needed for the complete base media. The price also includes the base media and the belonging supplements. Shelf life of the KITs is different from the base media!
Open any product range in the product list where you can download all available documents belonging to a product.
For any technical support please contact firstname.lastname@example.org.
Select ”Download CoA” in the menu bar. It will navigate you to another site where you need to click on QC certificate and enter the requested data (Lot number + packaging) to receive the certificate.
The non-downloadable certificates are sent to the distributors via mail.
Dehydrated culture media: 3 years
Bottled media: 3 months
Tubed media: 6 months
Plated media: 3 months
Plated media with blood: 2 months
Reagents and stains: 1 year
Antibiotic discs: 12-30 months
Ready-to-use culture media
plated media 90 mm: 10 pcs/pack
plates media 55 mm: 20 pcs/pack
tubed media: 50 pcs box
Antibiotics discs 250 dics/5 vials/pack
Culture media, supplements and reagents: 4 weeks
Plastic disposables: 4 weeks
(Petri dishes must be agreed in advance)
Antibiotic discs: 4-12 weeks